Contact Us
We're here to help
Questions about your order, shipping, or returns? Get in touch and we'll get back to you within 1–2 business days.
Response time
We reply to every message within 1–2 business days, Monday to Friday.
Common questions
Where is my order?
Orders ship from our US warehouse and arrive within 4–6 business days. If it's been longer, email us and we'll track it down.
Can I return my order?
Yes — you have 30 days from delivery to request a return. Email us to get started.
Do you ship outside the United States?
Not at this time. We currently ship within the US only.
How do I use QuietNeck?
Wrap it on with the opening facing forward, tighten the valve, and squeeze the pump until it feels comfortably supportive. Start with 15 minutes, once or twice a day. Loosen the valve to deflate.